Connect TeamSystem Commerce with Qapla’
To allow Qapla’ to communicate with your TeamSystem Commerce (Storeden), follow the steps below.
1. Activate Web Services
From the TeamSystem Backoffice, go to Account > Settings.
Then click on «Remote Access».
Click Add API Access and configure it as shown in the image.
2. Get your credentials
Click on «Access Key» to obtain the necessary credentials.
3. Enter the data in Qapla’
Go to Settings > Channels > [Channel Name] > Configure > E-Commerce, select the platform, and paste the keys previously generated in TeamSystem.
After entering them, click «Save and run test»
4. Enable order import
To enable order import, go to:
Settings > Channels > [Channel Name] > Configure > Imports > Orders
Select the desired import mode:
- Automatic: Qapla’ will query your platform every hour (on the hour, e.g., 9:00, 10:00, 11:00, etc.) to import new orders and update existing ones.
- Manual: You can start the import anytime from the Labels section by selecting Storeden (TeamSystem Commerce) and clicking Manual import.
Excluded statuses from import
You can exclude specific order statuses from import (in addition to those excluded by default), tailoring the flow to your operational needs.
Custom payment statuses for Cash on Delivery (COD)
Some CMS platforms allow you to customize payment statuses beyond the system’s standard ones.
If you’ve configured custom payment statuses to identify COD (Cash on Delivery) orders, it’s essential to notify Qapla’ Customer Care to ensure correct order import handling.
If you only use standard statuses, no action is required.
Email support@qapla.it listing the exact names of the custom payment statuses used for COD.
Once Qapla’ Customer Care confirms the setup, orders with these payment statuses will automatically be recognized as COD orders.
Advanced Settings
Within “Imports > Orders”, you can enable the following options:
- Import product images
- Import weight
Set default weight: define a default weight to apply to imported orders.
Set default number of parcels: define a default number of parcels for each imported order.
5. Update the order on TeamSystem Commerce
To enable automatic updates on TeamSystem Commerce, go to:
Settings > Channels > [Channel Name] > Configure > Updates > E-commerce
Enable the available update options:
- Update the order to “Shipped” when the shipment becomes trackable.
- Update the order to “Delivered” when the shipment is delivered.
- Update the order to “Shipped” when the goods are physically handed to the carrier (statuses recognized by Qapla’: Departed, In transit, Out for delivery).
- Do not update to “Delivered” when the shipment is returned to the sender, but update instead to:
- Pending Payment [0]
- Order Paid [1]
- Preparation [2]
- Sent [3]
- Delivered [4]
- Closed [5]
- Archive/Deleted [6]
- Aborted [7]
- AfterSale [8]
- Tracking: update shipments on Storeden by inserting the Tracking Number.
6. Enable shipment import
To enable shipment import, go to:
Settings > Channels > [Channel Name] > Configure > Imports > Shipments > Connectors > Storeden/TeamSystem Commerce Connector > Set Connector. Within this section, set the time(s) when Qapla’ will import shipments from Storeden/TeamSystem Commerce.
You can configure up to two times per channel.
If you need more than two schedules, contact our Customer Care at support@qapla.it.
The import will be performed automatically at the configured times.
Not working?
Qapla’ uses the official TeamSystem APIs (Web Services).
If it doesn’t work, we recommend requesting verification from the manager who administers the site on TeamSystem.