How to integrate Zendesk to manage your customer support tickets It is possible to connect Qapla’ to your Zendesk to manage your customer support tickets directly on Zendesk. This way you will be able to display orders and shipments of the customers who will open a ticket on Zendesk, besides you can monitor the current […]
Category: Information For Developers
Qapla’ APIs
What are APIs for? Through our APIs it is possible to integrate Qapla’ with your proprietary eCommerce both in writing and reading mode or with an eCommerce that doesn’t have a plugin or a connector implemented. To use our APIs you need your API Key assigned to your channel/channels. In order to have a […]
Webhook Ver. 1.2
How to set-up the Webhooks? Webhooks allow to create a webpage in your website called by Qapla’ at any status update of your shipment. In the channel configuration on Qapla’ it is possible to indicate your own URL with which the service will communicate, going on: Channels > [Channel Name] > 9. Updates > Webhook […]