Manual Order Import
Qapla’ allows you to manually import shipments—one at a time—directly from the Qapla’ control panel.
This option is useful for out-of-flow entries, exceptional cases, or specific shipments to handle individually.
How to enter a shipment manually
Go to Tracking > gear icon > Insert.
Fields available in the entry form – required fields:
- Channel: select the channel into which to import the shipment.
- Carrier: select the carrier associated with the shipment.
- Tracking Number: enter the tracking number.
- Shipping Date: select the shipping date.
Optional fields help complete information and enable some services, such as Transactional Emails and Tracking Page:
- Reference: enter the order ID (reference order).
- Customer first and last name: recipient’s name and surname.
- Customer email: recipient’s email address.
- Address: street and street number of the recipient.
- City: destination city.
- Customer phone: recipient’s phone number.
- ZIP/Postal code (CAP): enter the postal code.
- Province: two-letter province code (e.g., MI for Milan).
- Country: destination country in ISO 3166-1 alpha-2 format (e.g., IT).
- Order Date: select the order date.
- Amount: enter the value.
- Agent: a field you can use to add a representative’s name or an email of a contact to associate with the shipment.
- Tag: Tags help identify shipments belonging to a group.
- Pod (COD): tick if the order is Cash on Delivery. The value entered in Amount will be used as the COD amount.
- Parcels: number of parcels in the shipment.
- Weight (kg): shipment weight in kilograms.
- Source: specify the order source.
- Custom1 / Custom2 / Custom3: custom values.
Click “Insert”.
Need help?
If you need assistance, contact Qapla’s Customer Care at support@qapla.it