Genius Plan Setup Guide

Qapla’s Genius Plan includes all the features for shipment management and post-shipment communication:

  • Shipment tracking
  • Post-shipment marketing
  • Carrier label printing management

To start using your Qapla’ account, you need to configure the features in the Qapla’ Control Panel.
Proper configuration allows you to fully utilize all the features that Qapla’ offers.

Here is the full list of configurations to be completed.

1. Import Method

Choose how to import your orders or your shipments.

  • Order Import Methods on Qapla’
  • Shipment Import Methods on Qapla’

2. Carrier Configuration

Choose which carriers to enable for label generation and/or shipment tracking management.

  • Label printing

3. Mail Server Configuration

To send transactional emails from your domains, configure the SMTP server (your own or provided by Qapla’).

  • SMTP Mail Server

4. Transactional Email Configuration

Customize the automatic emails sent to customers:

  • Transactional emails

5. Qapla’ Tracking Page Configuration

Set up your customized tracking page:

  • Tracking Page Q’Editor

6. SMS Configuration

Customize the automatic SMS sent to customers to inform them about shipment progress:

  • Instant messaging: SMS

7. Webhook

Enable and configure the webhook to receive notifications for tracking status updates and shipment creations.

  • Webhook

 

Need help?
If you need assistance, contact Qapla’s Customer Care at support@qapla.it