Category: Information For Developers

Qapla’ API Guide The APIs provide the ability to integrate Qapla’ both for reading and writing with your proprietary ecommerce system or one for which a plugin or connector has not yet been implemented. The integration allows both reading and writing operations, enabling complete management of: Orders Shipments Tracking Labels Couriers Channels and Statuses To use the […]

A Webhook is a notification sent to a URL of your choice whenever a specific event occurs.Webhooks are useful for integration with third-party services and other external APIs that support them. Qapla’ has two types of webhooks: Shipments Webhook Orders Webhook To use the APIs, you must retrieve the Private API Keys assigned to your channel(s).These can […]

How to integrate Zendesk to manage your customer support tickets It is possible to connect Qapla’ to your  Zendesk to manage your customer support tickets directly on Zendesk. This way you will be able to display orders and shipments of the customers who will open a ticket on Zendesk, besides you can monitor the current […]

How to set-up the Webhooks? Webhooks allow to create a webpage in your website called by Qapla’ at any status update of your shipment. In the channel configuration on Qapla’ it is possible to indicate your own URL with which the service will communicate, going on: Channels > [Channel Name] > 9. Updates > Webhook […]