Pioneer Plan Setup Guide
Qapla’s Pioneer Plan includes the following features for shipment management and post-shipment communication:
- Shipment tracking
- Post-shipment marketing
To start using your Qapla’ account, you need to configure the features in the Qapla’ Control Panel.
Proper configuration allows you to fully utilize all the features that Qapla’ offers.
Here is the full list of configurations to be completed.
1. Shipment import method
Choose how to import your shipments.
- Shipment Import Methods on Qapla’
2. Carrier configuration
Choose which carriers to enable for tracking management of your shipments.
Go to: Settings > Channels > [Channel Name] > Configure > Carriers > Add Carriers
3. Mail server configuration
To send transactional emails from your domains, configure the SMTP server (your own or provided by Qapla’).
- SMTP Mail Server
4. Transactional email configuration
Customize the automatic emails sent to customers:
- Transactional emails
5. Qapla’ Tracking Page configuration
Set up your customized tracking page:
- Tracking Page Q’Editor
6. SMS configuration
Customize the automatic SMS sent to customers to inform them about shipment progress:
- Instant messaging: SMS
7. Webhook
Enable and configure the webhook to receive notifications for tracking status updates and shipment creations.
- Webhook
Need help?
If you need assistance, contact Qapla’ Customer Care at support@qapla.it