{"id":8430,"date":"2025-07-30T10:41:04","date_gmt":"2025-07-30T08:41:04","guid":{"rendered":"https:\/\/help.qapla.it\/?p=8430"},"modified":"2025-09-23T15:46:47","modified_gmt":"2025-09-23T13:46:47","slug":"wa-smart-business-whatsapp","status":"publish","type":"post","link":"https:\/\/help.qapla.it\/es\/wa-smart-business-whatsapp\/","title":{"rendered":"WA Smart Business \u2013 WhatsApp"},"content":{"rendered":"<h2>Integraci\u00f3n de Qapla\u2019 con WA Smart Business<\/h2>\n<p><strong>ComunicaColWeb (CCW<\/strong>) es un socio de Qapla\u2019 que ofrece un servicio de automatizaci\u00f3n de comunicaciones empresariales a trav\u00e9s de <strong>WhatsApp<\/strong>.<br \/>\nCon <strong>WA Smart Business<\/strong>, los comerciantes pueden enviar autom\u00e1ticamente:<\/p>\n<ul>\n<li>Mensajes de resumen de pedidos<\/li>\n<li>Actualizaciones de tracking<\/li>\n<li>Notificaciones de carrito abandonado<\/li>\n<li>Cupones de descuento<\/li>\n<li>Respuestas autom\u00e1ticas<\/li>\n<li>Mensajes de atenci\u00f3n al cliente<\/li>\n<li>Campa\u00f1as masivas de marketing<\/li>\n<\/ul>\n<p>Para m\u00e1s informaci\u00f3n, consulta la p\u00e1gina: <a target=\"_blank\" href=\"http:\/\/www.wasmartbusiness.com\/landing-registrazione\" rel=\"noopener\">www.wasmartbusiness.com\/landing-registrazione<\/a><\/p>\n<h3>Requisitos<\/h3>\n<p>Para utilizar la integraci\u00f3n es necesario:<\/p>\n<ul>\n<li>Tener un contrato activo con ComunicaColWeb (CCW)<\/li>\n<li>Seguir el procedimiento de activaci\u00f3n de la plataforma WhatsApp Business proporcionado por ComunicaColWeb (CCW)<\/li>\n<\/ul>\n<p>Nota: La configuraci\u00f3n de la plataforma CCW, en el lado de WhatsApp, no es gestionada por Qapla\u2019.<\/p>\n<h3>C\u00f3mo funciona WA Smart Business<\/h3>\n<p>Qapla\u2019 env\u00eda a CCW, mediante webhook, las actualizaciones del progreso de los env\u00edos.<br \/>\nCCW est\u00e1 conectado directamente a las API de Meta.<br \/>\nCada n\u00famero de tel\u00e9fono solo puede asociarse a un servicio (ya sea en un dispositivo m\u00f3vil o en la plataforma WhatsApp Business).<br \/>\nPara cada nueva activaci\u00f3n se requiere la aprobaci\u00f3n de Meta.<\/p>\n<h3>Configuraci\u00f3n en Qapla\u2019<\/h3>\n<p>Para la configuraci\u00f3n accede a tu cuenta en Qapla\u2019 y dir\u00edgete a:<br \/>\nConfiguraci\u00f3n &gt; Marketing &gt; [Nombre del canal] &gt; WhatsApp &gt; <strong>WA Smart Business<\/strong><\/p>\n<p>Recupera de tu cuenta WA Smart Business los siguientes datos:<\/p>\n<ul>\n<li>Delivery URL<\/li>\n<li>Secret<\/li>\n<\/ul>\n<p>Introduce los datos recuperados y haz clic en \u201cActualizar\u201d.<\/p>\n<p>Elige el modo de env\u00edo:<\/p>\n<ul>\n<li>Activar (env\u00edo general)<\/li>\n<li>Habilitar env\u00edo a clientes de Amazon (opcional)<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><b data-stringify-type=\"bold\">\u00bfNecesitas ayuda?<\/b><br aria-hidden=\"true\" \/>Si necesitas asistencia, contacta con el<b data-stringify-type=\"bold\">\u00a0Customer Care de Qapla\u2019<\/b>\u00a0escribiendo a\u00a0<b data-stringify-type=\"bold\"><a target=\"_blank\" href=\"mailto:support@qapla.it\" rel=\"noopener\" class=\"c-link\" data-stringify-link=\"mailto:support@qapla.it\" data-sk=\"tooltip_parent\" aria-haspopup=\"menu\">support@qapla.it<\/a><\/b><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Integraci\u00f3n de Qapla\u2019 con WA Smart Business ComunicaColWeb (CCW) es un socio de Qapla\u2019 que ofrece un servicio de automatizaci\u00f3n de comunicaciones empresariales a trav\u00e9s de WhatsApp. Con WA Smart Business, los comerciantes pueden enviar autom\u00e1ticamente: Mensajes de resumen de pedidos Actualizaciones de tracking Notificaciones de carrito abandonado Cupones de descuento Respuestas autom\u00e1ticas Mensajes de [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[80],"tags":[],"class_list":["post-8430","post","type-post","status-publish","format-standard","hentry","category-comunicaciones"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - 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