{"id":5101,"date":"2018-09-25T17:20:51","date_gmt":"2018-09-25T15:20:51","guid":{"rendered":"https:\/\/help.qapla.it\/gestione-svincolo-giacenze-brt\/"},"modified":"2026-02-25T16:37:50","modified_gmt":"2026-02-25T15:37:50","slug":"gestione-svincolo-giacenze-brt","status":"publish","type":"post","link":"https:\/\/help.qapla.it\/es\/gestione-svincolo-giacenze-brt\/","title":{"rendered":"Gesti\u00f3n de Incidencias BRT"},"content":{"rendered":"<h2>Gesti\u00f3n par el desbloqueo de env\u00edos en almac\u00e9n de BRT<\/h2>\n<p>Funcionalidad disponible para Italia.<\/p>\n<p>Para poder gestionar los env\u00edos bloqueados en almac\u00e9n del transportista Bartolini directamente en <span style=\"color: #ff6931;\"><strong>\u00a0<a target=\"_blank\" href=\"https:\/\/www.qapla.it\/?utm_source=help&amp;utm_medium=referral&amp;utm_campaign=gestion-incidencias-brt\" rel=\"noopener\">Qapla&#8217;<\/a><\/strong><\/span>, es necesario contactar a vuestra persona de referencia en el transportista, para habilitar los siguientes servicios:<\/p>\n<ul>\n<li>El archivo de las incidencias (bloqueos en almac\u00e9n) de la cuenta FTPS<br \/>\n(archivo <b>FNVAG<\/b>, con formato CSV y separadores con punto y coma)<\/li>\n<li>El archivo para el desbloqueo de tipo <b>FNVAR<br \/>\n<\/b>(archivo FNVAR, con formato CSV y separadores con punto y coma)<\/li>\n<\/ul>\n<p>Adem\u00e1s ser\u00e1 necessario solicitar a\u00a0 BRT las credenciales espec\u00edficas para este servicio FTPS:<\/p>\n<ul>\n<li>usuario<\/li>\n<li>password<\/li>\n<\/ul>\n<p><strong>Nota<\/strong>: Estas credenciales podr\u00edan ser diferentes de las credenciales WebService Rest para la generaci\u00f3n de env\u00edos.<\/p>\n<h2>Instrucciones disponibles<\/h2>\n<p>Cuando se activar\u00e1 la gesti\u00f3n, se podr\u00e1n transmitir al transportista las instrucciones relativas al desbloqueo de las incidencias directamente en Qapla&#8217;, eligiendo entre las siguientes opciones:<\/p>\n<ul>\n<li>Volver a entregar al destinatario<\/li>\n<li>Entregar a otra direcci\u00f3n<\/li>\n<li>Devolver al remitente<\/li>\n<li>Volver a entregar en Almac\u00e9n<\/li>\n<li>Ninguna acci\u00f3n, cerrar el env\u00edo<\/li>\n<li>Otra (a especificar)<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Gesti\u00f3n par el desbloqueo de env\u00edos en almac\u00e9n de BRT Funcionalidad disponible para Italia. Para poder gestionar los env\u00edos bloqueados en almac\u00e9n del transportista Bartolini directamente en \u00a0Qapla&#8217;, es necesario contactar a vuestra persona de referencia en el transportista, para habilitar los siguientes servicios: El archivo de las incidencias (bloqueos en almac\u00e9n) de la cuenta [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[91],"tags":[],"class_list":["post-5101","post","type-post","status-publish","format-standard","hentry","category-gestion-incidencias"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Gesti\u00f3n de Incidencias BRT - Qapla&#039; Help<\/title>\n<meta name=\"description\" content=\"Gesti\u00f3n par el desbloqueo de env\u00edos en almac\u00e9n de BRT Funcionalidad disponible para Italia. 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