The transcoding code is a “translator” that allows Qapla’ to correctly interpret the data coming from your CMS, only for:<\/strong><\/p>\n Often the name of a courier registered on your site (e.g., “Express Courier”) does not exactly match the identifier used by Qapla’ (e.g., “GLS-Italy”). Without transcoding, the system might assign the shipment to the wrong courier, preventing the correct import of the order or the tracking of the shipment.<\/p>\n To set it up, access your Qapla’ account in the section: Channels > [Channel Name] > Courier > [Courier Name] > Transcoding code<\/strong><\/p>\n It is possible to automatically import the pre-assigned courier<\/strong> on Shopify. Set the transcoding codes:<\/p>\n Information: Qapla’ reads the value from the shipping_lines > code field. If this field is empty, it uses the shipping_lines > carrier_identifier field as an alternative.<\/p>\n It is possible to automatically import the pre-assigned courier<\/strong> on Prestashop. Set the transcoding codes:<\/p>\n It is possible to automatically import the pre-assigned courier<\/strong> on Magento and Magento 2. It is possible to automatically import the chosen courier<\/strong> on Magento during checkout. However, in the case of Magento, this configuration requires some specific attention, since the platform does not return structured courier codes via webservice. The \u201cshipping_description\u201d field represents the description visible to the customer during checkout, and it is not a unique code, but a simple string. This value can vary over time, based on the merchant’s configuration on Magento.\n
What is it specifically used for?<\/h3>\n
\n
Attention!<\/h2>\n
\n
Transcoding codes on Shopify<\/h2>\n
\nTo properly configure this function go to: Channels > [Channel Name] > Import > Orders > Courier pre-assignment > Pre-assign courier importing it from Shopify<\/strong><\/p>\n\n
\nThe courier code will need to be entered in the Transcoding code<\/strong> field in the courier configuration section.<\/li>\nTranscoding codes on Prestashop<\/h2>\n
\nTo properly configure this function go to: Channels > [Channel Name] > Import > Orders > Courier pre-assignment > Pre-assign courier importing it from Prestashop<\/strong><\/p>\n\n
\nThe courier code will need to be entered in the Transcoding code<\/strong> field in the courier configuration section.
\nFor example, if in PrestaShop the courier with ID 3 is named “Express Courier”, Qapla’ will look for a match with “Express Courier”. Therefore, enter the courier name in uppercase as the transcoding code, not the ID number.<\/li>\nTranscoding codes on Magento and Magento 2<\/h2>\n
\nTo properly configure this function go to: Channels > [Channel Name] > Import > Orders > Courier pre-assignment > Pre-assign courier importing it from Magento\/Magento 2<\/strong><\/p>\n
\nUnlike other platforms (e.g., PrestaShop), Magento does not provide a unique courier identifier via API, but transmits two generic text fields:<\/p>\n\n
\nMultiple shipping methods (shipping_method) can correspond to different couriers, and it is not always possible to distinguish with certainty the courier actually selected.
\nSince these are free texts, the interpretation of the correct courier requires a specific mapping.
\nTo properly configure this function:<\/p>\n