{"id":8177,"date":"2025-08-04T17:19:13","date_gmt":"2025-08-04T15:19:13","guid":{"rendered":"https:\/\/help.qapla.it\/?p=8177"},"modified":"2025-09-17T12:14:35","modified_gmt":"2025-09-17T10:14:35","slug":"tracking-page-qeditor","status":"publish","type":"post","link":"https:\/\/help.qapla.it\/en\/tracking-page-qeditor\/","title":{"rendered":"Tracking Page Q&#8217;Editor"},"content":{"rendered":"<h2 data-start=\"63\" data-end=\"172\">How to Customize Your Tracking Page<\/h2>\n<p data-start=\"63\" data-end=\"172\">This guide outlines the technical steps to create and activate a customized tracking page for your customers.<\/p>\n<p data-start=\"174\" data-end=\"256\">Unlike emails, the tracking page is <strong data-start=\"210\" data-end=\"230\">one per language<\/strong>, not per shipment status.<\/p>\n<h3 data-start=\"258\" data-end=\"286\">1. Upload your Brand Logo<\/h3>\n<ul>\n<li data-start=\"289\" data-end=\"411\">The simplest way is to upload it to Settings &gt; Channel. It will be automatically resized and placed in the template.<\/li>\n<li data-start=\"414\" data-end=\"534\">Alternatively, insert it via the Drag &amp; Drop editor using the Image element for more control over size and link.<\/li>\n<\/ul>\n<h3 data-start=\"536\" data-end=\"584\">2. Create &amp; Manage the Template with Q\u2019editor<\/h3>\n<p><strong data-start=\"585\" data-end=\"615\">Choose a Starting Template<\/strong><\/p>\n<ul>\n<li>Go to <strong data-start=\"624\" data-end=\"653\">Marketing &gt; Tracking Page<\/strong> and click \u201cCreate New\u201d.<\/li>\n<li data-start=\"698\" data-end=\"775\">Choose either a Blank Template or one of the 50 predefined templates.<\/li>\n<\/ul>\n<p><a href=\"http:\/\/help.qapla.it\/wp-content\/uploads\/2025\/09\/EN-Tracking-page-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-8201 alignnone\" src=\"http:\/\/help.qapla.it\/wp-content\/uploads\/2025\/09\/EN-Tracking-page-1-1024x270.png\" alt=\"\" width=\"980\" height=\"258\" srcset=\"https:\/\/help.qapla.it\/wp-content\/uploads\/2025\/09\/EN-Tracking-page-1-1024x270.png 1024w, https:\/\/help.qapla.it\/wp-content\/uploads\/2025\/09\/EN-Tracking-page-1-300x79.png 300w, https:\/\/help.qapla.it\/wp-content\/uploads\/2025\/09\/EN-Tracking-page-1-768x203.png 768w, https:\/\/help.qapla.it\/wp-content\/uploads\/2025\/09\/EN-Tracking-page-1-1536x406.png 1536w, https:\/\/help.qapla.it\/wp-content\/uploads\/2025\/09\/EN-Tracking-page-1-60x16.png 60w, https:\/\/help.qapla.it\/wp-content\/uploads\/2025\/09\/EN-Tracking-page-1-150x40.png 150w, https:\/\/help.qapla.it\/wp-content\/uploads\/2025\/09\/EN-Tracking-page-1.png 1893w\" sizes=\"auto, (max-width: 980px) 100vw, 980px\" \/><\/a><\/p>\n<p data-start=\"777\" data-end=\"916\"><strong data-start=\"777\" data-end=\"800\">Set Page Properties<\/strong><\/p>\n<ul>\n<li data-start=\"777\" data-end=\"916\">In the &#8220;Settings&#8221; tab on the right, define body width, background color, fonts, and link colors.<br data-start=\"901\" data-end=\"904\" \/><a href=\"http:\/\/help.qapla.it\/wp-content\/uploads\/2025\/09\/ES-Tracking-page-2.png\"><\/a> <a href=\"http:\/\/help.qapla.it\/wp-content\/uploads\/2025\/09\/EN-Tracking-page-2.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-8207 alignnone\" src=\"http:\/\/help.qapla.it\/wp-content\/uploads\/2025\/09\/EN-Tracking-page-2.png\" alt=\"\" width=\"460\" height=\"599\" srcset=\"https:\/\/help.qapla.it\/wp-content\/uploads\/2025\/09\/EN-Tracking-page-2.png 460w, https:\/\/help.qapla.it\/wp-content\/uploads\/2025\/09\/EN-Tracking-page-2-230x300.png 230w, https:\/\/help.qapla.it\/wp-content\/uploads\/2025\/09\/EN-Tracking-page-2-46x60.png 46w, https:\/\/help.qapla.it\/wp-content\/uploads\/2025\/09\/EN-Tracking-page-2-115x150.png 115w\" sizes=\"auto, (max-width: 460px) 100vw, 460px\" \/><\/a><\/li>\n<\/ul>\n<h3 data-start=\"918\" data-end=\"945\">3. Customize the Content<\/h3>\n<p data-start=\"946\" data-end=\"1005\">Use the &#8220;Content&#8221; tab to add and configure page elements.<\/p>\n<ul>\n<li data-start=\"1007\" data-end=\"1038\"><strong data-start=\"1007\" data-end=\"1038\">Essential Tracking Elements<\/strong>\n<ul>\n<li data-start=\"1041\" data-end=\"1224\"><strong data-start=\"1041\" data-end=\"1058\">Progress Bar:<\/strong> Drag the <span class=\"citation-530\">&#8220;Shipment Progress Bar&#8221;<\/span>\u00a0element. Choose among 3 layouts\u2014Base, Elegant, and Classic\u2014each with customization options (colors, icons, borders).<\/li>\n<li data-start=\"1227\" data-end=\"1361\"><strong data-start=\"1227\" data-end=\"1248\">Shipment History:<\/strong> Add the &#8220;Shipment History&#8221; element to show the detailed list of all shipment statuses reported by the carrier.<\/li>\n<\/ul>\n<\/li>\n<li data-start=\"1363\" data-end=\"1394\"><strong data-start=\"1363\" data-end=\"1394\">Marketing &amp; Support Content<\/strong>\n<ul>\n<li data-start=\"1363\" data-end=\"1394\"><strong data-start=\"1397\" data-end=\"1422\">Text &amp; Metavariables:<\/strong> Insert custom text using metavariables.<br data-start=\"1462\" data-end=\"1465\" \/>See the guide: <a target=\"_blank\" href=\"https:\/\/help.qapla.it\/en\/meta-variables-of-qapla\/\" rel=\"noopener\"><strong data-start=\"1482\" data-end=\"1506\">Qapla\u2019 Metavariables<\/strong><\/a>.<\/li>\n<li data-start=\"1363\" data-end=\"1394\"><strong data-start=\"1512\" data-end=\"1537\">Images, Video &amp; CTAs:<\/strong> Works the same as in the <strong>email editor<\/strong>.<br \/>\nAdd promo banners, videos, and buttons with links that include UTM parameters to track performance.<\/li>\n<li data-start=\"1363\" data-end=\"1394\"><strong data-start=\"1685\" data-end=\"1702\">Product List:<\/strong> Use the &#8220;Product List&#8221; widget to show a summary of the items included in the order.<\/li>\n<li data-start=\"1363\" data-end=\"1394\"><strong data-start=\"1790\" data-end=\"1807\">Ticket System<\/strong>\n<ul>\n<li>To activate it, go to <strong data-start=\"1832\" data-end=\"1854\">Marketing &gt; Ticket<\/strong> and set the email address to receive requests.<\/li>\n<li>Then drag the \u201cTickets\u201d\u00a0\u00a0button into the tracking page template.<br \/>\nCustomers can open it to write messages and upload images.<br \/>\nYour team can reply directly from Qapla\u2019s &#8220;Tracking&#8221; area.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li><strong data-start=\"2101\" data-end=\"2126\">External Integrations<\/strong>\n<ul>\n<li data-start=\"2129\" data-end=\"2201\"><strong data-start=\"2129\" data-end=\"2145\">Custom HTML:<\/strong> Use the HTML widget to paste third-party scripts.<\/li>\n<li data-start=\"2204\" data-end=\"2465\"><strong data-start=\"2204\" data-end=\"2227\">Ready-Made Widgets:<\/strong> Drag widgets from services like Transactionale, Clerk.io, or Bantoa to add cross-selling and product recommendations.<br data-start=\"2357\" data-end=\"2360\" \/>To enable them, first connect the services from the App Store available in Settings &gt; Channels.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3 data-start=\"2467\" data-end=\"2522\">4. Customize URL, Title &amp; Favicon (Optional Feature)<\/h3>\n<p data-start=\"2523\" data-end=\"2687\">If you purchased the feature, you can personalize the tracking page URL.<br \/>\nInstead of https:\/\/tracking.qapla.it\/<br \/>\nit becomes https:\/\/tracking.iltuosito.it\/<\/p>\n<ul>\n<li data-start=\"2689\" data-end=\"2894\">Contact Qapla\u2019s <strong data-start=\"2705\" data-end=\"2721\">Success team<\/strong> at <strong data-start=\"2725\" data-end=\"2745\"><a class=\"decorated-link cursor-pointer\" data-start=\"2727\" data-end=\"2743\">success@qapla.it<\/a><\/strong> for DNS and SSL certificate setup.<\/li>\n<li data-start=\"2689\" data-end=\"2894\">In the same section (<strong data-start=\"2804\" data-end=\"2833\">Marketing &gt; Tracking Page<\/strong>), you can set the browser tab title and upload your favicon.<\/li>\n<\/ul>\n<h3 data-start=\"2896\" data-end=\"2922\">5. Activation (Go Live)<\/h3>\n<ul>\n<li data-start=\"2923\" data-end=\"3145\">After saving the templates for the languages you want, return to Tracking Page Management.<\/li>\n<li data-start=\"2923\" data-end=\"3145\">Enable the templates you want to make live. Remember: only one template per language can be active.<br data-start=\"3130\" data-end=\"3133\" \/><a href=\"http:\/\/help.qapla.it\/wp-content\/uploads\/2025\/09\/EN-Tracking-page-3.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-8214 alignnone\" src=\"http:\/\/help.qapla.it\/wp-content\/uploads\/2025\/09\/EN-Tracking-page-3-1024x239.png\" alt=\"\" width=\"980\" height=\"229\" srcset=\"https:\/\/help.qapla.it\/wp-content\/uploads\/2025\/09\/EN-Tracking-page-3-1024x239.png 1024w, https:\/\/help.qapla.it\/wp-content\/uploads\/2025\/09\/EN-Tracking-page-3-300x70.png 300w, https:\/\/help.qapla.it\/wp-content\/uploads\/2025\/09\/EN-Tracking-page-3-768x179.png 768w, https:\/\/help.qapla.it\/wp-content\/uploads\/2025\/09\/EN-Tracking-page-3-1536x359.png 1536w, https:\/\/help.qapla.it\/wp-content\/uploads\/2025\/09\/EN-Tracking-page-3-60x14.png 60w, https:\/\/help.qapla.it\/wp-content\/uploads\/2025\/09\/EN-Tracking-page-3-150x35.png 150w, https:\/\/help.qapla.it\/wp-content\/uploads\/2025\/09\/EN-Tracking-page-3.png 1541w\" sizes=\"auto, (max-width: 980px) 100vw, 980px\" \/><\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><b data-stringify-type=\"bold\">Need help?<\/b><br aria-hidden=\"true\" \/>If you need assistance, contact\u00a0<b data-stringify-type=\"bold\">Qapla\u2019s Customer Care<\/b>\u00a0at\u00a0<b data-stringify-type=\"bold\"><a target=\"_blank\" href=\"mailto:support@qapla.it\" rel=\"noopener\" class=\"c-link\" data-stringify-link=\"mailto:support@qapla.it\" data-sk=\"tooltip_parent\" aria-haspopup=\"menu\">support@qapla.it<\/a><\/b><\/p>\n<p data-start=\"2923\" data-end=\"3145\">\n","protected":false},"excerpt":{"rendered":"<p>How to Customize Your Tracking Page This guide outlines the technical steps to create and activate a customized tracking page for your customers. Unlike emails, the tracking page is one per language, not per shipment status. 1. Upload your Brand Logo The simplest way is to upload it to Settings &gt; Channel. It will be [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[81],"tags":[],"class_list":["post-8177","post","type-post","status-publish","format-standard","hentry","category-comunication"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Tracking Page Q&#039;Editor - Qapla&#039; Help<\/title>\n<meta name=\"description\" content=\"How to Customize Your Tracking Page This guide outlines the technical steps to create and activate a customized tracking page for your customers. 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