{"id":7970,"date":"2025-08-01T13:34:50","date_gmt":"2025-08-01T11:34:50","guid":{"rendered":"https:\/\/help.qapla.it\/?p=7970"},"modified":"2025-09-17T13:05:21","modified_gmt":"2025-09-17T11:05:21","slug":"pioneer-plan-tracking-marketing","status":"publish","type":"post","link":"https:\/\/help.qapla.it\/en\/pioneer-plan-tracking-marketing\/","title":{"rendered":"Pioneer Plan: Tracking + Marketing"},"content":{"rendered":"<h2>Pioneer Plan Setup Guide<\/h2>\n<p>Qapla\u2019s Pioneer Plan includes the following features for shipment management and post-shipment communication:<\/p>\n<ul>\n<li><strong>Shipment tracking<\/strong><\/li>\n<li><strong>Post-shipment marketing<\/strong><\/li>\n<\/ul>\n<p>To start using your Qapla\u2019 account, you need to configure the features in the <a target=\"_blank\" href=\"https:\/\/cp.qapla.it\/\" rel=\"noopener\">Qapla\u2019 Control Panel<\/a>.<br \/>\nProper configuration allows you to fully utilize all the features that Qapla\u2019 offers.<\/p>\n<p>Here is the full list of configurations to be completed.<\/p>\n<h3>1. Shipment import method<\/h3>\n<p>Choose how to import your shipments.<\/p>\n<ul>\n<li><a target=\"_blank\" href=\"https:\/\/help.qapla.it\/en\/introduction-to-shipment-import-methods\/\" rel=\"noopener\"><strong>Shipment Import Methods on Qapla\u2019<\/strong><\/a><\/li>\n<\/ul>\n<h3>2. Carrier configuration<\/h3>\n<p>Choose which carriers to enable for tracking management of your shipments.<br \/>\nGo to: Settings &gt; Channels &gt; [Channel Name] &gt; Configure &gt; <strong>Carriers &gt; Add Carriers<\/strong><\/p>\n<h3>3. Mail server configuration<\/h3>\n<p>To send transactional emails from your domains, configure the SMTP server (your own or provided by Qapla\u2019).<\/p>\n<ul>\n<li><a target=\"_blank\" href=\"https:\/\/help.qapla.it\/en\/smtp-email-server\/\" rel=\"noopener\"><strong>SMTP Mail Server<\/strong><\/a><\/li>\n<\/ul>\n<h3>4. Transactional email configuration<\/h3>\n<p>Customize the automatic emails sent to customers:<\/p>\n<ul>\n<li><a target=\"_blank\" href=\"https:\/\/help.qapla.it\/en\/transactionale-emails\/\" rel=\"noopener\"><strong>Transactional emails<\/strong><\/a><\/li>\n<\/ul>\n<h3>5. Qapla\u2019 Tracking Page configuration<\/h3>\n<p>Set up your customized tracking page:<\/p>\n<ul>\n<li><a target=\"_blank\" href=\"https:\/\/help.qapla.it\/en\/tracking-page-qeditor\/\" rel=\"noopener\"><strong>Tracking Page Q\u2019Editor<\/strong><\/a><\/li>\n<\/ul>\n<h3>6. SMS configuration<\/h3>\n<p>Customize the automatic SMS sent to customers to inform them about shipment progress:<\/p>\n<ul>\n<li><a target=\"_blank\" href=\"https:\/\/help.qapla.it\/en\/instant-messaging-sms\/\" rel=\"noopener\"><strong>Instant messaging: SMS<\/strong><\/a><\/li>\n<\/ul>\n<h3>7. Webhook<\/h3>\n<p>Enable and configure the webhook to receive notifications for tracking status updates and shipment creations.<\/p>\n<ul>\n<li><a target=\"_blank\" href=\"https:\/\/help.qapla.it\/en\/webhook\/\" rel=\"noopener\"><strong>Webhook<\/strong><\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Need help?<\/strong><br \/>\nIf you need assistance, contact <strong>Qapla\u2019 Customer Care<\/strong> at <strong>support@qapla.it<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pioneer Plan Setup Guide Qapla\u2019s Pioneer Plan includes the following features for shipment management and post-shipment communication: Shipment tracking Post-shipment marketing To start using your Qapla\u2019 account, you need to configure the features in the Qapla\u2019 Control Panel. Proper configuration allows you to fully utilize all the features that Qapla\u2019 offers. Here is the full [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[116],"tags":[],"class_list":["post-7970","post","type-post","status-publish","format-standard","hentry","category-onboarding-first-steps-for-configuration"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pioneer Plan: Tracking + Marketing - Qapla&#039; Help<\/title>\n<meta name=\"description\" content=\"Pioneer Plan Setup Guide Qapla\u2019s Pioneer Plan includes the following features for shipment management and post-shipment communication: Shipment tracking\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.qapla.it\/en\/pioneer-plan-tracking-marketing\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pioneer Plan: Tracking + Marketing - 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