{"id":6424,"date":"2024-12-07T13:29:40","date_gmt":"2024-12-07T12:29:40","guid":{"rendered":"https:\/\/help.qapla.it\/?p=6424"},"modified":"2024-12-10T10:54:41","modified_gmt":"2024-12-10T09:54:41","slug":"multi-account-management","status":"publish","type":"post","link":"https:\/\/help.qapla.it\/en\/multi-account-management\/","title":{"rendered":"Multi account management"},"content":{"rendered":"<h2><strong>Introduction<\/strong><\/h2>\n<p><strong>Multi account users <\/strong>can be created in order to associate a user with multiple companies and log in on different <strong><a target=\"_blank\" href=\"https:\/\/www.qapla.it\/?utm_source=help&amp;utm_medium=referral&amp;utm_campaign=gestione-multi-account\" rel=\"noopener\">Qapla\u2019<\/a><\/strong> accounts.<\/p>\n<h2><\/h2>\n<h2><strong>Creation of the multi account user<\/strong><\/h2>\n<p data-pm-slice=\"1 1 []\">To create a multi account user, an email address must be present as user at least on one Qapla&#8217; account, then it will be possible to receive invitations from other companies as well.<br \/>\nYou can find here below the steps to create this kind of user:<\/p>\n<p style=\"padding-left: 40px;\"><strong>1.<\/strong> <strong>Creation of the user <\/strong>by the\u00a0 merchant, logging in to her\/his own Qapla&#8217; account and going to the section Settings &gt; Users &gt; &#8220;Add User&#8221;. This procedure requires to enter the user&#8217;s Name and Email and also the selection of the channel\/channels to access.<\/p>\n<p style=\"padding-left: 40px;\"><strong>2.<\/strong> Selection of the user&#8217;s <strong>profile type<\/strong>.<br \/>\nThe multi account user will be able to have different profiles, according to the profile typology selected by the merchant.<\/p>\n<p style=\"padding-left: 40px;\"><strong>3.<\/strong> An <strong>invitation link<\/strong> will be sent to the email address entered for the creation, in order to log-in to the merchant&#8217;s account. The invitation link is valid for 7 days. If it expires, the merchant can renew the invitation and the user can request the invitation, to extend its validity for other 7 days.<\/p>\n<h2><strong>Invitation confirmation and use<\/strong><\/h2>\n<p data-pm-slice=\"1 1 []\">Once accepted the email invitation, when the user logs in (s)he will see a panel with all the accounts that (s)he can access.<br \/>\nClicking on one of those companies (s)he will log in to the account desired.<br \/>\nWith the orange button in the upper left corner &#8220;Q&#8221; (s)he can return to this screen in order to change the account to access.<\/p>\n<p data-pm-slice=\"1 1 []\"><a href=\"http:\/\/help.qapla.it\/wp-content\/uploads\/2024\/12\/GESTIONE-MULTI-CANALE.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-6414 size-large\" src=\"http:\/\/help.qapla.it\/wp-content\/uploads\/2024\/12\/GESTIONE-MULTI-CANALE-1024x191.png\" alt=\"\" width=\"980\" height=\"183\" srcset=\"https:\/\/help.qapla.it\/wp-content\/uploads\/2024\/12\/GESTIONE-MULTI-CANALE-1024x191.png 1024w, https:\/\/help.qapla.it\/wp-content\/uploads\/2024\/12\/GESTIONE-MULTI-CANALE-300x56.png 300w, https:\/\/help.qapla.it\/wp-content\/uploads\/2024\/12\/GESTIONE-MULTI-CANALE-768x143.png 768w, https:\/\/help.qapla.it\/wp-content\/uploads\/2024\/12\/GESTIONE-MULTI-CANALE-1536x286.png 1536w, https:\/\/help.qapla.it\/wp-content\/uploads\/2024\/12\/GESTIONE-MULTI-CANALE-60x11.png 60w, https:\/\/help.qapla.it\/wp-content\/uploads\/2024\/12\/GESTIONE-MULTI-CANALE-150x28.png 150w, https:\/\/help.qapla.it\/wp-content\/uploads\/2024\/12\/GESTIONE-MULTI-CANALE.png 1905w\" sizes=\"auto, (max-width: 980px) 100vw, 980px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Introduction Multi account users can be created in order to associate a user with multiple companies and log in on different Qapla\u2019 accounts. Creation of the multi account user To create a multi account user, an email address must be present as user at least on one Qapla&#8217; account, then it will be possible to [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[93],"tags":[],"class_list":["post-6424","post","type-post","status-publish","format-standard","hentry","category-partner-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Multi account management - Qapla&#039; Help<\/title>\n<meta name=\"description\" content=\"Introduction Multi account users can be created in order to associate a user with multiple companies and log in on different Qapla\u2019 accounts. 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