{"id":3621,"date":"2021-11-18T17:42:16","date_gmt":"2021-11-18T16:42:16","guid":{"rendered":"http:\/\/help.qapla.it\/?p=3621"},"modified":"2025-11-07T13:18:52","modified_gmt":"2025-11-07T12:18:52","slug":"support-team-extraordinary-opening","status":"publish","type":"post","link":"https:\/\/help.qapla.it\/en\/support-team-extraordinary-opening\/","title":{"rendered":"Customer Care: Extraordinary Opening Hours and Closures for Christmas Holidays"},"content":{"rendered":"<h2>Openings<\/h2>\n<p><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Nei mesi di Novembre e Dicembre il Supporto sar\u00e0 operativo in orari e giornate extra, con le seguenti modalit\u00e0:&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:20993,&quot;3&quot;:{&quot;1&quot;:0},&quot;12&quot;:0,&quot;15&quot;:&quot;Verdana&quot;,&quot;17&quot;:1}\">During <b>November 2025 <\/b>and <strong>December<\/strong> <b>2025 <\/b>the <strong>Customer Care<\/strong> Team will be <span style=\"text-decoration: underline;\"><strong>available<\/strong><\/span> during <strong>extraordinary hours and days<\/strong>, as follows:<\/span><\/p>\n<table style=\"height: 274px;\" width=\"723\">\n<tbody>\n<tr>\n<td>Saturday <b>22th<\/b><span style=\"font-weight: 400;\"> November\u00a02025<\/span><\/td>\n<td><span style=\"font-weight: 400;\">From <\/span><b>9 <\/b>to<b> 18<\/b><span style=\"font-weight: 400;\">, Email Support\u00a0<\/span><\/td>\n<\/tr>\n<tr>\n<td><strong>Friday 28th November\u00a02025<\/strong><\/td>\n<td><span style=\"font-weight: 400;\">From <\/span><b>8 <\/b>to<b> 19<\/b><span style=\"font-weight: 400;\">, Email Support and Chat<\/span><\/td>\n<\/tr>\n<tr>\n<td>Saturday <b>29th<\/b><span style=\"font-weight: 400;\"> November\u00a02025<\/span><\/td>\n<td><span style=\"font-weight: 400;\">From <\/span><b>9 <\/b>to<b> 18<\/b><span style=\"font-weight: 400;\">, Email Support<\/span><\/td>\n<\/tr>\n<tr>\n<td>Sunday<b> 30th<\/b><span style=\"font-weight: 400;\"> November\u00a02025<\/span><\/td>\n<td><span style=\"font-weight: 400;\">From <\/span><b>9 <\/b>to<b> 18<\/b><span style=\"font-weight: 400;\">, Email Support<\/span><\/td>\n<\/tr>\n<tr>\n<td><strong>Monday 1st Dicember\u00a02025<\/strong><\/td>\n<td><span style=\"font-weight: 400;\">From \u00a0<b>8 <\/b>to<b> 19<\/b><\/span><span style=\"font-weight: 400;\">, Email Support and Chat<\/span><\/td>\n<\/tr>\n<tr>\n<td>Saturday <b>6th<\/b><b>\u00a0<span style=\"font-weight: 400;\">December\u00a02025 <\/span><\/b><\/td>\n<td><b><span style=\"font-weight: 400;\">From <strong>9<\/strong> to <strong>18<\/strong><\/span><\/b><span style=\"font-weight: 400;\">, Email Support<\/span><\/td>\n<\/tr>\n<tr>\n<td>Monday<b> 8<\/b><span style=\"font-weight: 400;\"><strong>th <\/strong>December \u00a02025<\/span><\/td>\n<td><b><span style=\"font-weight: 400;\">From <strong>9<\/strong> to <strong>18<\/strong><\/span><\/b><span style=\"font-weight: 400;\">, Email Support<\/span><\/td>\n<\/tr>\n<tr>\n<td>Saturday <b>13th<\/b><span style=\"font-weight: 400;\">\u00a0December\u00a02025<\/span><\/td>\n<td><b><span style=\"font-weight: 400;\">From <strong>9<\/strong> to <strong>18<\/strong><\/span><\/b><span style=\"font-weight: 400;\">, Email Support<\/span><\/td>\n<\/tr>\n<tr>\n<td>Saturday <strong>20th <\/strong>December\u00a02025<\/td>\n<td><b><span style=\"font-weight: 400;\">From <strong>9<\/strong> to <strong>18<\/strong><\/span><\/b><span style=\"font-weight: 400;\">, Email Support<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<table style=\"height: 37px;\" width=\"723\">\n<tbody>\n<tr>\n<td><span style=\"font-weight: 400;\">Friday <strong>2nd<\/strong> January <\/span>2026<\/td>\n<td><b><span style=\"font-weight: 400;\">From <strong>9<\/strong> to <strong>13<\/strong><\/span><\/b><span style=\"font-weight: 400;\">, Email Support<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2>Closures<\/h2>\n<p>Due to the <b>Christmas holidays<\/b>, the company will be <span style=\"text-decoration: underline;\"><b>closed<\/b><\/span> on the following dates and times in <b>December 2025 and January 2026<\/b>:<br \/>\n<strong>Wednesday 12\/24\/2025:<\/strong> <b>Closed<\/b> from <b>1:00 PM<\/b> to <b>6:00 PM<br \/>\n<\/b><b><\/b><strong>Wednesday 12\/31\/2025:<\/strong> <b>Closed<\/b> from <b>1:00 PM<\/b> to <b>6:00 PM<br \/>\nFriday 01\/02\/2026: Closed <\/b>from <b>1:00 PM<\/b> to <b>6:00 PM<\/b><\/p>\n<p>Qapla&#8217; Customer Support will not be operational.<\/p>\n<p>&nbsp;<\/p>\n<p><b data-stringify-type=\"bold\">Need help?<\/b><br aria-hidden=\"true\" \/>If you need assistance, contact\u00a0<b data-stringify-type=\"bold\">Qapla\u2019s Customer Care<\/b>\u00a0at\u00a0<b data-stringify-type=\"bold\"><a target=\"_blank\" href=\"mailto:support@qapla.it\" rel=\"noopener\" class=\"c-link\" data-stringify-link=\"mailto:support@qapla.it\" data-sk=\"tooltip_parent\" aria-haspopup=\"menu\">support@qapla.it<\/a><\/b><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Openings During November 2025 and December 2025 the Customer Care Team will be available during extraordinary hours and days, as follows: Saturday 22th November\u00a02025 From 9 to 18, Email Support\u00a0 Friday 28th November\u00a02025 From 8 to 19, Email Support and Chat Saturday 29th November\u00a02025 From 9 to 18, Email Support Sunday 30th November\u00a02025 From 9 [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[81],"tags":[],"class_list":["post-3621","post","type-post","status-publish","format-standard","hentry","category-comunication"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customer Care: 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