{"id":3532,"date":"2025-08-02T15:35:26","date_gmt":"2025-08-02T13:35:26","guid":{"rendered":"http:\/\/help.qapla.it\/?p=3532"},"modified":"2025-09-18T11:19:43","modified_gmt":"2025-09-18T09:19:43","slug":"import-orders-csv-file","status":"publish","type":"post","link":"https:\/\/help.qapla.it\/en\/import-orders-csv-file\/","title":{"rendered":"Orders import via CSV File"},"content":{"rendered":"<h2>How to upload orders from CSV on Qapla&#8217;<\/h2>\n<div class=\"subTitle-container\">\n<p>This procedure allows to import orders on <span style=\"color: #ff6931;\"><a target=\"_blank\" href=\"https:\/\/www.qapla.it\/en\/?utm_source=help&amp;utm_medium=referral&amp;utm_campaign=import-orders-csv\" rel=\"noopener\"><strong>Qapla\u2019<\/strong><\/a><\/span> from a CSV file.<\/p>\n<\/div>\n<div class=\"container-instructions\">\n<div class=\"row\">\n<h3 class=\"col-4 line-border-right\"><strong>1. Create a CSV file<\/strong><\/h3>\n<\/div>\n<\/div>\n<p><a href=\"https:\/\/help.qapla.it\/wp-content\/uploads\/2023\/05\/orders.csv\">Download the example file<\/a><\/p>\n<div class=\"col-4 line-border-right\">\n<div class=\"text-center mt-3 line-border-bottom\">\n<h3 class=\"mb-3\"><strong>2. Fill the file out<\/strong><\/h3>\n<p class=\"mb-3\">With the necessary data, following order and list of the fields below indicated.<\/p>\n<h3 class=\"mb-3\"><strong>3. Enter<\/strong><\/h3>\n<div class=\"container-main-area containerCenter\">\n<div class=\"container-instructions\">\n<div class=\"row\">\n<div class=\"col-4\">\n<div>\n<p>Enter the file on the panel of Qapla&#8217;, going on the labels home and clicking on: Actions &gt; Import &gt; I<label class=\"form-check-label\" for=\"check-import1\">mport orders from CSV file.<\/label><\/p>\n<p>This way you will be able to upload the file and select the channel you want to import it in. In order to proceed, please click on &#8220;Start importing&#8221;.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"container-main-area containerCenter\">\n<div class=\"subTitle-container mb-0 border-bottom-0\">\n<div class=\"subTitle-container mb-0 border-bottom-0\">\n<h3>List of CSV fields<\/h3>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>Create the text file taking into account the following fields (fields with * are mandatory and values must be separated by &#8220;;&#8221; semicolon):<\/p>\n<table class=\"table table-striped\">\n<thead>\n<tr>\n<th class=\"blue w-15 border-bottom-0\">Field<\/th>\n<th class=\"blue w-75 border-bottom-0\">Description<\/th>\n<th class=\"blue w-10 border-bottom-0 text-center\">Mandatory<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td class=\"text-capitalize\"><b>Reference<sup>*<\/sup><\/b><\/td>\n<td>Alphanumeric reference of the order<\/td>\n<td class=\"red text-center\"><\/td>\n<\/tr>\n<tr>\n<td class=\"text-capitalize\"><b>Order ID<sup>*<\/sup><\/b><\/td>\n<td>Numerical reference of the order<\/td>\n<td class=\"red text-center\"><\/td>\n<\/tr>\n<tr>\n<td class=\"text-capitalize\">Carrier<\/td>\n<td>The courier code of Qapla&#8217;: <a href=\"https:\/\/api.qapla.dev\/1.3\/#courier\">courier codes list<\/a><\/td>\n<td class=\"text-center\">Not<\/td>\n<\/tr>\n<tr>\n<td class=\"text-capitalize\">Courier Service<\/td>\n<td>Possible type of courier service; for instance it can be the contract code of GLS Italia or the tariff code of BRT. Refer to the <a target=\"_blank\" href=\"https:\/\/api.qapla.dev\/1.3\/en\/\" rel=\"noopener\">API documentation<\/a>, field &#8220;courierService&#8221;, for the complete list of codes for each courier.<\/td>\n<td class=\"text-center\">Not<\/td>\n<\/tr>\n<tr>\n<td class=\"text-capitalize\"><b>Status<sup>*<\/sup><\/b><\/td>\n<td>The order status (processing, complete, etc.)<\/td>\n<td class=\"red text-center\"><\/td>\n<\/tr>\n<tr>\n<td class=\"text-capitalize\"><b>Created<sup>*<\/sup><\/b><\/td>\n<td>Date of order creation (date format: YYYY-MM-DD)<sup style=\"font-family: inherit;\">*<\/sup><\/td>\n<td class=\"red text-center\"><\/td>\n<\/tr>\n<tr>\n<td class=\"text-capitalize\"><b><sup><span style=\"font-size: 16px;\">Modificated<\/span>*<\/sup><\/b><\/td>\n<td>Date of order update (date format: YYYY-MM-DD)<\/td>\n<td class=\"red text-center\"><\/td>\n<\/tr>\n<tr>\n<td class=\"text-capitalize\"><b>Name<sup>*<\/sup><\/b><\/td>\n<td>Consignee&#8217;s name<\/td>\n<td class=\"red text-center\"><\/td>\n<\/tr>\n<tr>\n<td class=\"text-capitalize\"><b>Address<sup>*<\/sup><\/b><\/td>\n<td>Consignee&#8217;s address<\/td>\n<td class=\"red text-center\"><\/td>\n<\/tr>\n<tr>\n<td class=\"text-capitalize\"><b><sup><span style=\"font-size: 16px;\">Town<\/span>*<\/sup><\/b><\/td>\n<td>Consignee&#8217;s city<\/td>\n<td class=\"red text-center\"><\/td>\n<\/tr>\n<tr>\n<td class=\"text-capitalize\"><b>Province<sup>*<\/sup><\/b><\/td>\n<td>Consignee&#8217;s province<\/td>\n<td class=\"red text-center\"><\/td>\n<\/tr>\n<tr>\n<td class=\"text-capitalize\"><b><sup><span style=\"font-size: 16px;\">Post Code<\/span>*<\/sup><\/b><\/td>\n<td>Consignee&#8217;s post-code<\/td>\n<td class=\"red text-center\"><\/td>\n<\/tr>\n<tr>\n<td class=\"text-capitalize\"><b><sup><span style=\"font-size: 16px;\">Country<\/span>*<\/sup><\/b><\/td>\n<td>Consignee&#8217;s country<\/td>\n<td class=\"red text-center\"><\/td>\n<\/tr>\n<tr>\n<td class=\"text-capitalize\"><b>Email<sup>*<\/sup><\/b><\/td>\n<td>Consignee&#8217;s email<\/td>\n<td class=\"red text-center\"><\/td>\n<\/tr>\n<tr>\n<td class=\"text-capitalize\">Telephone<\/td>\n<td>Consignee&#8217;s telephone<\/td>\n<td class=\"text-center\">Not<\/td>\n<\/tr>\n<tr>\n<td class=\"text-capitalize\">Price<\/td>\n<td>Shipment amount. Please specify only one separator (the dot) for decimals and do not use separators to indicate thousands. Give a maximum of two decimal digits. Example: 2340.23<\/td>\n<td class=\"text-center\">Not<\/td>\n<\/tr>\n<tr>\n<td class=\"text-capitalize\"><b>Payment<sup>*<\/sup><\/b><\/td>\n<td>Payment type<\/td>\n<td class=\"red text-center\"><\/td>\n<\/tr>\n<tr>\n<td class=\"text-capitalize\">Is COD<\/td>\n<td>It is true if the payment is Cash On Delivery<\/td>\n<td class=\"text-center\">Not<\/td>\n<\/tr>\n<tr>\n<td class=\"text-capitalize\">Notes<\/td>\n<td>Any order notes<\/td>\n<td class=\"text-center\">Not<\/td>\n<\/tr>\n<tr>\n<td class=\"text-capitalize\">Weight<\/td>\n<td>Any order weight<\/td>\n<td class=\"text-center\">Not<\/td>\n<\/tr>\n<tr>\n<td class=\"text-capitalize\">Packages<\/td>\n<td>Any order packages<\/td>\n<td class=\"text-center\">Not<\/td>\n<\/tr>\n<tr>\n<td class=\"text-capitalize\">Length<\/td>\n<td>Possible dimensions: length<\/td>\n<td class=\"text-center\">Not<\/td>\n<\/tr>\n<tr>\n<td class=\"text-capitalize\">Width<\/td>\n<td>Possible dimensions: width<\/td>\n<td class=\"text-center\">Not<\/td>\n<\/tr>\n<tr class=\"border-bottom\">\n<td class=\"text-capitalize\">Height<\/td>\n<td>Possible dimensions: height<\/td>\n<td class=\"text-center\">Not<\/td>\n<\/tr>\n<tr class=\"border-bottom\">\n<td class=\"text-capitalize\">Origin<\/td>\n<td>\n<table class=\"table table-striped\">\n<tbody>\n<tr class=\"border-bottom\">\n<td>API, ahlens, aliexpress, allegro, alltricks, amazon, animalis, anthropologie, asos, atlasformen, auchan, bandq, beerwulf, bestsecret, bhv, bigcommerce, bild, blackredwhite, blokker, boots, brandalley, bricobravo, bricodepot, bricomarche, bricoprive, bulevip, but, carrefour, carrefour_es, carrefour_fr, casadellibro, castorama, cdiscount, commercelayer, conforama, creavea, cultura, darty, debenhams, decathlon, douglas, ebay, ecwid, elcorteingles, elkjop, ellos, empik, eprice, etsy, fanatics, feelunique, fnac, fonq, freepeople, fressnapf, gifi, greenweez, greenweez_fr, groupon, handm, home24, ibs, incomedia, lafayette, laredoute, leroyMerlin, leroymerlin_it, magento, magento2, maisonDuMonde, maisondumonde_es, maisondumonde_it, manomano, manomano_de, manomano_es, manomano_fr, manomano_gb, manomano_it, matalan, mathon, maty, maykers, mediaMarkt, mediamarkt_at, mediamarkt_de, mediamarkt_es, mediamarkt_it, mediamarkt_nl, miravia, miravia_es, modivo, modivo_pl, mountainwh, natureetdeco, newcart, nocibe, obelink, pandacola, pccomponentes, perfumesclub, phonehouse, pixmania, placedestend, planetahuerto, pourdebon, prestashop, printemps, privalia, privalia_es, privalia_it, privsportshop, public, quirumed, redcarepharmacy, rueducommerce, sarenza, shopapotheke, shopify, shopware6, showroomprive, slood, spartoo, spartoo_be, spartoo_bg, spartoo_cn, spartoo_com, spartoo_comhr, spartoo_couk, spartoo_cz, spartoo_de, spartoo_dk, spartoo_es, spartoo_fi, spartoo_fr, spartoo_gb, spartoo_gr, spartoo_hu, spartoo_it, spartoo_nl, spartoo_pl, spartoo_pt, spartoo_ro, spartoo_se, spartoo_si, spartoo_sk, sprinter, sprinter_es, stadium, storeden, superdrug, tiendanimal, tradeinn, truffaut, twil, ubaldi, urbanoutfitters, venca, venteunique, vivino, vtex, watchfinder, winesitting, woocommerce, wook, worten, worten_es, worten_pt, yoox, _epriced, _mage2d, _maged, _prestad, _shipmentsepriced, _shipmentsmage2d, _shipmentsmaged, _shipmentsprestad<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/td>\n<td class=\"text-center\">Not<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p><b data-stringify-type=\"bold\">Need help?<\/b><br aria-hidden=\"true\" \/>If you need assistance, contact\u00a0<b data-stringify-type=\"bold\">Qapla\u2019s Customer Care<\/b>\u00a0at\u00a0<b data-stringify-type=\"bold\"><a target=\"_blank\" href=\"mailto:support@qapla.it\" rel=\"noopener\" class=\"c-link\" data-stringify-link=\"mailto:support@qapla.it\" data-sk=\"tooltip_parent\" aria-haspopup=\"menu\">support@qapla.it<\/a><\/b><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How to upload orders from CSV on Qapla&#8217; This procedure allows to import orders on Qapla\u2019 from a CSV file. 1. Create a CSV file Download the example file 2. Fill the file out With the necessary data, following order and list of the fields below indicated. 3. Enter Enter the file on the panel [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[120],"tags":[],"class_list":["post-3532","post","type-post","status-publish","format-standard","hentry","category-order-import"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Orders import via CSV File - Qapla&#039; Help<\/title>\n<meta name=\"description\" content=\"How to upload orders from CSV on Qapla&#039; This procedure allows to import orders on Qapla\u2019 from a CSV file. 1. 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