Openings
During November 2025 and December 2025 the Customer Care Team will be available during extraordinary hours and days, as follows:
| Saturday 22th November 2025 | From 9 to 18, Email Support |
| Friday 28th November 2025 | From 8 to 19, Email Support and Chat |
| Saturday 29th November 2025 | From 9 to 18, Email Support |
| Sunday 30th November 2025 | From 9 to 18, Email Support |
| Monday 1st Dicember 2025 | From 8 to 19, Email Support and Chat |
| Saturday 6th December 2025 | From 9 to 18, Email Support |
| Monday 8th December 2025 | From 9 to 18, Email Support |
| Saturday 13th December 2025 | From 9 to 18, Email Support |
| Saturday 20th December 2025 | From 9 to 18, Email Support |
| Friday 2nd January 2026 | From 9 to 13, Email Support |
Closures
Due to the Christmas holidays, the company will be closed on the following dates and times in December 2025 and January 2026:
Wednesday 12/24/2025: Closed from 1:00 PM to 6:00 PM
Wednesday 12/31/2025: Closed from 1:00 PM to 6:00 PM
Friday 01/02/2026: Closed from 1:00 PM to 6:00 PM
Qapla’ Customer Support will not be operational.
Need help?If you need assistance, contact Qapla’s Customer Care at support@qapla.it