Manage your GLS Italy shipments in Qapla’
For GLS, the integration is available which allows for label printing directly on Qapla’, and the tracking of shipments managed with the courier.
To configure the courier, you will need to follow the steps described below.
1. Request service activation from GLS
To generate shipments via Qapla’, request activation of the following service from your GLS contact or branch:
- Web Integrated Labeling Service, through the Remote User Definition menu by assigning the value “2”.
It will also be necessary to retrieve the following data:
- Customer code
- Contract code
- Branch code
- Password
2. Label generation settings
Once you have gathered all the credentials, you can configure the courier independently on your Qapla’ account by going to:
Settings > Channels > [Channel Name] “Configure” > Couriers > GLS
NOTE: If the GLS module is not included in your plan, purchase it from the store or add it to your account to enable the generation of GLS shipments.
Enter your credentials in the Access to WebServices section.
Click on “Update“, and perform the verification using the “Verify connection to GLS Italy WebServices” tool.
If any errors are encountered, such as “Invalid login credentials”, it is advisable to contact GLS to ensure that the credentials are correct and active for the service specified above.
Proceed with the configuration, selecting all the necessary options:
- Generate Shipments: Enable to activate label generation.
- Cash on Delivery (COD) collection method
- Cash
- Bank check
- Cashier’s/Bank check (No postal)
- Bank/Postal check (No cashier’s)
- Cashier’s check
- Postal check
- Cashier’s/Bank/Postal check
- Check as issued
- Check as issued payable to sender
- Check as issued (No postal)
- Check as issued payable to sender (No postal)
- Transmit the recipient’s phone number to GLS: enable to send courier notifications (may involve sending SMS)
- Weight Volume: To be enabled to send the volumetric weight to the carrier. Consult your carrier representative for the correct configuration of this parameter. The volumetric ratio that can be set is:
- 1:200
- 1:300
- Porto (Freight Terms): Check this box to enable Freight Collect (Porto Assegnato) for all generated shipments. If the box is unchecked/disabled, shipments will be generated as Freight Prepaid (Porto Franco).
- Add data to the label:
- Print original data on label: original recipient address even if modified during creation.
- Add Order Reference
- Add Order ID
- Print items on additional label: enables the printing of order items on additional labels (available only for PDF A4 or A6 formats).
- Services, if selected, will be active by default on all orders:
- 01- By 12:00
- 02- Fixed time
- 05- Delivery to floor
- 06- Suitable vehicle
- 07- Saturday service
- 22- Express12
- 24- Exchange
- 25- Telephone notification
- 29- Saturday afternoon service
- 31- Flex delivery parcel
- 36- Saturday express
- 39- Smart delivery service
Available label formats:
- PDF A4 (4 labels 105x148mm)
- PDF A6
- Zebra PDF (102x150mm)
- Zebra PDF (104x100mm)
- Zebra ZPL (104x100mm) (requires Qz Tray driver)
IMPORTANT: To print with ZPL formats, the installation of specific drivers is required:
- Qz Tray (dedicated guide in this link)
- Browser Print
Other settings:
- Sender: the company name that will appear on the label is the one registered by contract with the carrier. For any changes, request them directly from GLS.
- Shipping manifest: it is possible to enter up to 3 email addresses, separated by commas, to receive a copy of the manifest
- Courier contact person: it is possible to enter your courier contact’s email
- Order display in the labels section: all, national, or international
3. Tracking mode configuration
Choose the tracking mode:
- Shipment number (Tracking number) (recommended option for those who generate labels in the Qapla’ panel)
- BDA (order number) / DDT (Delivery Note)
- Package ID
Choose the field where the data selected above is located:
- Reference
- Tracking (recommended option for those who generate on Qapla’)
- Custom 1, 2, 3
Enable the update with the tracking number by activating the button and selecting the field where to save the data (not necessary if you generate on Qapla’):
- Tracking
- Custom 1, 2, 3
Use Web Services for tracking
- Enable this option only if you have configured the Web Service credentials.
Management of Undelivered Shipments
To manage the release of GLS undelivered shipments in Qapla’, consult our dedicated guide: Management of GLS Undelivered Shipments Release.
Need help?If you need assistance, contact Qapla’s Customer Care at support@qapla.it